Resident records
Campaign consent, frequency and opt-out rules
Set consent checks, message frequency and opt-out rules.
Operational and marketing messages
Marketing and operational messages have separate consent rules. Marketing enrolment requires permission for every campaign channel. Operational messages also respect blocked channels.
Mandatory campaign controls
Every published campaign requires approved steps, an exit condition, quiet hours and frequency policy.
Immediate stopping
A reply, conversion, opt-out or human takeover cancels incompatible queued campaign actions. SMS STOP is recorded immediately.