Maintenance
Create and manage maintenance work orders
Create work orders, record access permission, track repairs and confirm completion.
Required information
Sorsana captures the location, symptoms, impact, evidence, permission to enter, attendance preference, hazards and accessibility needs before creating a work order.
Status ownership
When work is managed in Fixflo or a property management system, that system supplies the repair status. Sorsana retains the conversation and resident-update history.
Completion
A completed job sends a confirmation and, if enabled, a satisfaction survey. If the resident says the issue is not fixed, the work order reopens and a recovery task is created.